…Delta One suite to be introduced in 2017 on Delta’s Airbus A350 fleet
By Sade Williams
Lay back, relax and enjoy the flight in the comfort, privacy, and exclusivity of your own suite, as Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite.
Designed with an emphasis on exceptional customer comfort and privacy, the Delta One suite offers each customer a private space accessed by a sliding door with thoughtfully designed personal stowage areas, an advanced in-flight entertainment system and premium trim and finishes to create an unparalleled business class experience with a comfortable, residential feel.
The Delta One suite will debut on Delta’s first Airbus A350, due to enter service in fall 2017. Each aircraft will feature 32 suites.
In addition to full flat-bed seats with direct aisle access, which the airline introduced eight years ago, the Delta One suite features:
· A full-height door – an industry first for a business class cabin
· Sliding privacy dividers between center suites
· In-suite, customizable ambient lighting
· Dedicated stowage compartments for shoes, headphones and laptops
· Contemporary design featuring premium trim and finishes
· Memory foam-enhanced comfort cushion
· An 18-inch, high resolution in-flight entertainment monitor, the largest among U.S. carriers
· A universal power outlet and high-powered USB port at every seat
“Delta constantly listens to customers and responds with products that deliver what they want. After setting the standard with the introduction of full flat-bed seats with direct aisle access in 2008, Delta is again elevating the international business class experience,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer.
“Added comfort and privacy are important to business travelers, and that drove the design of the all-new Delta One suite”, he added.
Delta completed installation of full flat-bed seats with direct aisle access on all of its widebody aircraft operating long-haul international flights in 2014.
Delta One service includes the features Delta customers have grown to expect, such as chef-curated meals, wine pairings by Delta’s Master Sommelier Andrea Robinson, Westin Heavenly In-Flight Bedding, noise-canceling headsets, Tumi amenity kits featuring Kiehl’s Since 1851 premium skincare, and in-flight loungewear on select flights.
Following the A350 debut, the Delta One suite will progressively roll out on Delta’s Boeing 777 fleet. Delta will be the first U.S. airline to take delivery of the A350, which will primarily serve routes between the U.S. and Asia.
Delta has made significant investments in its on-board product and the customer experience with orders for hundreds of new aircraft and a cabin modernization program that includes new seats, seatback entertainment systems, high capacity overhead bins, new lavatories, ambient lighting, access to Wi-Fi on nearly all flights, and other enhancements.
Delta Air Lines serves nearly 180 million customers each year. In 2016, Delta was named to Fortune’s top 50 Most Admired Companies in addition to being named the most admired airline for the fifth time in six years.
Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for an unprecedented five consecutive years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 337 destinations in 62 countries on six continents. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading transatlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK and LaGuardia,London-Heathrow, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground.